Location: Derriford Hospital, Plymouth, Devon
Type: Full-Time, 37.5 hours per week

About Livewell Southwest

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, they always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that they value, support & empower each other.
They are committed to involving the people they care for, families & carers in everything that they do, working towards co-production where they can. Helping them to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what they do, they ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing their employees making an investment in their development a priority.

They offer:

• Protected CPD time for registered staff
• Various development pathways and ongoing regular training packages for all staff
• Leadership & mentoring programmes
• Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
• A Robust Preceptorship
• A bespoke induction programme
• Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job details

Benefits

• Protected CPD time for registered staff
• Various development pathways and ongoing regular training packages for all staff
• Leadership & mentoring programmes
• Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
• A Robust Preceptorship
• A bespoke induction programme
• Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Requirements

• Degree in appropriate health or social care related subject or equivalent knowledge, skills and experience.
• Evidence of consistent pattern of learning from education, training and experience.
• Awareness of Community Care legislation.
• Awareness of Care Act Criteria.
• Assessment of Care Management.
• Process, policies and standards.
• Awareness and experience of Health & Social Care systems.
• Effective keyboard and IT skills, which include accurate recording skills.
• Effective in using multiple data base computer systems.
• Proven interpersonal skills.
• Communication skills to communicate effectively with customers, carers, specialist services and colleagues.
• Calm and polite when meeting conflicting deadlines in crisis situations.
• A self-awareness of own strengths and limitations.
• Able to demonstrate good co-ordination. Good organising skills with the ability to use time effectively and prioritise working.
• Demonstrate an ability to undertake duties with greater autonomy and accountability.
• Effective working as individual but also as part of a larger team.
• Evidence of continued personal learning and development.
• Willingness to undertake training to develop within role.
• Commitment to anti discriminatory practices and compliance with the Equal opportunities Policy.
• Understanding of basic human needs such as physical, emotional, health and social.

About the Role The Health and Social Care Coordinator will work within the Integrated Hospital Discharge Team based at Derriford Hospital. The role involves managing the coordination of complex discharges, providing business support to the team, and ensuring adherence to discharge standards according to the Care Act and National Discharge Guidance. The coordinator will also manage the day-to-day recording and verification of delayed transfers of care, support staff training and development, and maintain patient flow from the acute hospital to their pathway destination.

Key Responsibilities

• Provide business support to the Integrated Hospital Discharge Team.
• Manage the coordination of the complex case load knowledge and understanding of caseload pressures according to ward areas.
• Advise and provide support to Discharge Case Managers to ensure they adhere to process and discharge standards according to Care Act and National Discharge Guidance.
• Coordinate all Complex Discharge referrals.
• Manage the day-to-day recording and verification of delayed transfers of care project.
• Manage failed discharges and find appropriate solutions.
• Ensure the delivery of seamless high-quality service to patients and clinical teams.
• Provide managerial and administrative support to the integrated hospital discharge team managers.
• Investigate and answer complaints.
• Support the managers with staff training and development.
• Maintain patient flow from the acute hospital to their pathway destination.
• Triage and coordinate referrals and facilitate the correct discharge pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Equal Opportunity Statement:
Livewell Southwest is committed to equal opportunities and welcomes applications from all sections of the community.

Employer Details

Company: Livewell Southwest

Address: 200 Mount Gould Road, Mount Gould, Plymouth, Devon, PL4 7PY

Locate Livewell Southwest on Google map🚩

Application Process
To apply for this position, please use the button below. The closing date for applications is 04 September 2024.