Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, or Sheffield

Type: Permanent, Full-Time

Salary (£): £40,201 – £43,347

About the Department for Work and Pensions

The Department for Work and Pensions (DWP) is the UK’s largest government department, dedicated to building digital services that make a difference in the lives of 20 million people. DWP Digital is at the forefront of technology, innovation, and expertise, focusing on improving digital services to better meet citizens’ needs.

Job Details

Benefits

• 28.97% employer contribution to the Civil Service Defined Benefit Pension scheme.
• Generous annual leave starting at 23 days, increasing up to 30 days over time.
• Flexible working patterns including job sharing, compressed hours, and flexi-time.
• Health and wellbeing support including the Employee Assistance Programme.
• Opportunities for learning and development, including industry-recognized qualifications.

Requirements

• Experience in using employee recruitment data to identify challenges and suggest actions.
• Proven ability to design and deliver plans to enhance capability through recruitment.
• Strong leadership skills, especially in evaluating and improving capability processes.
• Ability to build long-term, strategic relationships with stakeholders.

Salary Details

The salary for this role ranges from £40,201 to £43,347, depending on experience and demonstrated skills at the interview.

About the Role

The Senior Digital Practice Support Manager will work within the User Centred Design (UCD) Practice Support team to build digital capacity and capability. The role involves leading recruitment efforts, implementing a standardised approach to resource management, and engaging with the Practice community to foster collaboration and capability building. The primary focus will be on recruitment and capacity coordination within the UCD Practice, which supports design and research activities across the department.

Key Responsibilities

• Shape the demand profile for UCD and enhance the recruitment journey.
• Coordinate recruitment and deploy members to assignments.
• Support the organization of practice events and development of frameworks.
• Work closely with the Digital Capability Team to align with strategic objectives.

Disclosure and Barring Service Check

A criminal record check will be required for successful candidates.

Equal Opportunity Statement

The Civil Service embraces diversity and promotes equal opportunities. We welcome applications from all individuals, regardless of background, and are committed to making the recruitment process accessible for everyone.

Employer Details

Company Name: Department for Work and Pensions

Contact: Caicy Sandford (caicy.sandford1@dwp.gov.uk)

Application Process

To apply, please submit your employment history, personal statement, and any relevant qualifications. Successful applicants will be invited for a video interview via Microsoft Teams.

Click button below to apply now.