Support Services Administrator (Reception)

LOCATION:
SALARY (£)

Location: Clifton House, York

Type: Full-Time, Permanent

Salary (£): £22,383 per annum

About Leeds and York Partnership NHS Foundation Trust:

Leeds and York Partnership NHS Foundation Trust (LYPFT) is a leading provider of Mental Health and Learning Disability services in Leeds and York. The Trust, renowned for its dedication to mental health, offers a supportive work environment with opportunities for career development, training, and professional growth.

Job Details

Benefits

  • Comprehensive employee wellbeing support
  • 27-33 days annual leave
  • Flexible and remote working options
  • NHS Pension Scheme
  • Career development opportunities
  • Exclusive discounts and payment schemes, including extra leave days and NHS discount offers

Requirements

  • NVQ Level 2 or equivalent qualification or relevant experience
  • Excellent verbal and written communication skills
  • Strong organizational abilities and the capability to prioritize tasks

Salary Details The salary for this role is £22,383 per year.

About the Role

The Support Services Administrator will provide essential reception and administrative support within the Forensic Service at Clifton House, York. This role involves managing a busy reception area, offering customer service, and ensuring efficient communication between staff, visitors, and patients. The role requires handling high-activity periods with composure, accurate message relay, and a methodical approach to clerical tasks.

Key Responsibilities

  • Deliver comprehensive reception and administrative services
  • Act as a point of contact for staff, visitors, and patients
  • Manage telephone and face-to-face interactions
  • Ensure adherence to confidentiality and information-sharing standards
  • Participate in personal development and training initiatives
  • Assist with the implementation of new systems and processes

Other Details

Applicants must meet Home Office requirements for a visa and must be able to provide evidence of NHS service details if appointed. Flexible working requests may be accommodated based on service needs. [Equal Opportunity Statement] LYPFT is committed to upholding its statutory responsibilities in relation to safeguarding and providing an inclusive and accessible recruitment process. Members of the Armed Forces Community and individuals with lived experience of providing care are encouraged to apply.

 

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